It is no longer enough to be remote-first or remote-friendly. Companies must embrace a hybrid-first mentality that addresses the needs of workers collaborating from home, at the office, and between office locations–even in the same building. Are you ready?
Guest speaker, Forrester VP and Principal Analyst Art Schoeller will join Bluescape to share the latest industry insights and trends, including findings from recent research on the future of meetings.
Presenters
As vice president and principal analyst at Forrester Research, Art Schoeller supports Application Development & Delivery (AD&D) Professionals who plan, build, and run unied communications and contact center workloads for enterprises.
Art Schoeller's 35 years of experience span the computer, communications, and software industries. Art was an early member of the call center product management team at AT&T, helping it establish its early market share gains that led to Avaya being a leader today. He is best known in the contact center industry for his accomplishments with CTI by helping establish standards and solutions to grow the market in its early stages while at AT&T/Lucent. He led the team that partnered with Novell to establish the CSTA standard. This standard continues to this day to be the default CTI interface for contact center and telephony integration applications. In addition, Art has had vice president and director level roles in product management and marketing for conferencing, collaboration, and unied messaging products while at AT&T/Lucent and Dictaphone. In the four years he worked at Microsoft, he led the development of a unied communications and collaboration solution with Accenture that drove $500 million in software and services sales and 1 million seats of cloud computing. Art also lled leadership roles in analyzing these markets while holding director-level positions at Gartner Group, Yankee Group, and now Forrester Research. In these roles, he did industry leading research on the transition to VoIP, multichannel contact centers, and speech recognition technology.
Art has a dual B.S. degree in computer science and computer engineering from Brown University.
David is responsible for product marketing at Bluescape. Prior to Bluescape, David served as VP of Product Strategy at Oblong Industries and as VP, Creative Director at Walt Disney Parks and Resorts Online. Previously, David created branded entertainment at Creative Artists Agency and developed enhanced television programming at Walt Disney Imagineering.
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